Restaurant honeymoon

You might notice that I talk about food a lot, but I can’t help myself. Do you have a favorite restaurant, or one you’ve thought about going to? I do. The problem is this: each time I go, I begin to think it might not be the best choice. The prices are high and the food is beginning to taste, well, so-so. The honeymoon, it seems, is coming to an end.

The more I go, the less wonderful it becomes. I don’t know if it’s the food, or the employees, or the little changes I’ve begun to notice. Maybe it’s just me. It’s not that the restaurant is bad, it's just never as great as I remembered it.

And it doesn’t help that they keep changing the menu. Sometimes, it’s just the look of the menu that changes. Other times, menu items have disappeared or reappeared.

I even think the food has changed. This restaurant had really good fries. Fresh cut, I believe. They even had bags of potatoes visibly displayed to prove it. Now the bags are gone and so are the original fries. Instead, I’m guessing they’ve gone to pre-cut frozen fries, but I can’t say for sure.

I understand that every business has growing pains. Unfortunately, in the process of changing their ways to attract new customers, they’ve somehow managed to turn me away. It’s important to make change, be efficient and fresh, but do so carefully and not at the expense of customers who have already demonstrated their loyalty.

Written by Mike McGillivray Tagged in: Life on Oct 09, 2009

Comments (0)Add Comment

Write comment
smaller | bigger

busy