Everyone knows that social media is picking up steam. Many worry about whether or not it produces results. At this stage is that the most relevant question? Some baby boomers will remember that in the early days TV programming was limited; it wasn't on 24/7. In fact, there were hours during the day when there was no programming. It took a while for the medium to grow and develop.
We've just started to experiment and innovate to make authentic connections using social media. Results will come and, like most marketing, they'll come sooner for the early adopters, for the businesses that make a commitment and are willing to make some mistakes to get better and get it right for their customers. Certainly, any marketer who ignores social media will soon learn how the dinosaurs felt.
The article on page 86 of the July/August edition of Fast Company has a subtitle that is telling: "Do "likes" and retweets add up to sales? Who knows? And who really cares? We're in the I Love Lucy era of social-media marketing, A Golden Age of Accountability." Wow!
Farhad Manjoo, author of the Fast Company article, interviewed several early adopters who are developing a variety of social media marketing tools. They realize that the number of Facebook fans and Twitter followers are meaningless unless the fans and followers are engaged and derive value from the relationship.
So there are millions of people active in the social media world. In a decade, we'll look back and agree that we were crawling. We'll be surprised that we had no idea how social media would evolve and transform how we interact and communicate. And, we'll marvel at how much progress was made by those willing to experiment and take risks.
Written by Liz Cawood
Tagged in: Work , Web , Social Media
on Jul 22, 2011