Listen up, your customers have something to say
If you want to succeed, you have to LISTEN to what your customers are saying or suggesting.
Consider them and their feedback a conduit to more customers. If their suggestions or requests fall on deaf ears, they will soon be off to find someone else who is tuned in.
Remember, happy customers tell maybe two people, unhappy customers will tell at least ten people about their less-than-positive experience.
Admit it. We’ve all done it.
Written by Melinda Dille Tagged in: Work on Jun 16, 2009
